TTEC is a global customer experience (CX) technology and services innovator.

We specialize in AI-enabled digital CX solutions, optimizing customer experiences through a combination of talent, technology, and empathy. Our services include business process outsourcing (BPO), technology solutions, consulting, and analytical services for customer experience.

With over 40 years of experience, TTEC serves millions of customers across six continents, operating in more than 90 centers and over 50 languages with a workforce of over 60,000 employees. In Colombia, TTEC provides customer care and tech support solutions, making it an attractive location for companies seeking outsourcing services.